Prime Storage - Jeffersontown

Ben was wonderful, left a lock for me due to not being able to be by before closing hours. Customer service is top notch!

The lady was very nice and got me the perfect size unit she could possibly find. She really made things easy for me. Thank you prime storage.

Listen, this is my first day renting space here and all seems well thus far but this Review is specifically for the customer CARE that I received in storing my trailer. When I shown the parking spot, I did not think that I would be able to park my trailer, in fact, I was about a few seconds from canceling the reservation and asking for a refund....but Tee encouraged me that I would be able to do it and that she knew for sure that it could be done. Listen, when I tell you she guided me through this whole process of maneuvering my trailer into this space, that had a vehicle right next to it, she did it and did it well. She was very patient, encouraging and on point as she guided me into the spot. I would not have been able to do it without her assistance! So thank you, Tee!!! I know you said this wasn't your normal location, but God knew I was going to need a lil guidance today. God Bless you!!

The manager Chrissy was so friendly and professional. She made moving in to a smaller unit from my original unit so easy. She helped me every step of the way. If I could give her as a person 5 stars I would. I’ve had a great experience with prime storage in general but the people make the experience 10x better. Moving is stressful enough.. shoot LIFE is stressful enough especially in this day and age there is so much stuff to stress about go to prime storage save some stress they are gonna help you out.

Outstanding service and very clean